How does AI answer inbound contractor leads?
Short answer
ContractorPro's AI reception and sales employees watch every inbound channel you connect — web forms, email, and messaging — and respond the moment a lead lands. They log the contact in the CRM, ask qualifying questions about the job type, address and timeline, and book the estimate or hand the lead to a human with the answers already collected. Follow-up continues on a schedule until the lead replies or is closed.
What happens in the first five minutes
Speed to first response is the single biggest driver of contractor close rates. The AI answers immediately rather than when someone gets off a roof or out of a crawlspace.
- Lead is created in the CRM with source, trade and job description
- An acknowledgement reply goes out with next steps
- Qualifying questions collect scope, address, timeline and budget range
- An estimate appointment is offered against real crew availability
Where the human stays in control
You choose the mode per capability: draft only, approve to act, or autonomous. Most contractors start in approve-to-act, where every outbound reply is one click away from sending, then widen permissions once they trust the drafts.
